Description
Job Summary:
Provide remote and on-site support, offering technical assistance to clients and VIP users, ensuring service quality.
Key Highlights:
1. Remote and on-site technical support for clients and VIP users
2. Conduct testing and evaluation of hardware, software, and systems
3. Proactively ensure the quality of services delivered
**IT SUPPORT TECHNICIAN - CENTRAL LOCATION**
**Job Description:**
Responsibilities: Attention, please carefully read the mandatory requirements and apply only if you meet them. Provide remote and on-site support to resolve service tickets, offering technical assistance to clients and users, especially VIP users (Directors, Superintendents, and Managers); Perform routine procedures for testing and evaluating hardware, software, and systems to proactively ensure service quality.
**Requirements:**
Requirements:
– Fluent English;
– ITIL certification;
– Currently pursuing a bachelor's degree in a related field.
**Minimum Education Level:**
High School Diploma
**Work Schedule:**
Work Schedule: 40 hours per week (8 hours daily on rotating shifts). Location: Centro Histórico – Porto Alegre / RS
**Benefits:**
Salary: R$ 1.750,00.
Notes: Fluency in English and ITIL certification are required.
*Apply via the Divulga Vagas portal!*
Follow Divulga Vagas on Instagram: @divulgavagas.oficial