Description
Job Summary:
Technical Support professional responsible for Help Desk, maintenance of IT assets, and management of networks and systems, ensuring operational continuity.
Key Highlights:
1. Agile and efficient end-user support
2. Maintenance, configuration, and support for diverse hardware
3. Diagnosis and resolution of issues in networks and operating systems
**Job Description:**
----------------------
Technical Support: Help Desk support, providing agile and efficient assistance to end users. IT Asset Maintenance: Maintenance, configuration, and support for diverse hardware and IT assets. Network and Systems Management: Diagnosis and resolution of issues in networks and operating systems. Operational Continuity: Serve as the focal point to ensure efficiency and continuity of the unit's technological operations.
**Mandatory Requirements:**
------------------------------
Education: Completed undergraduate degree in IT (Information Technology).
Knowledge: Solid foundation in operating systems, hardware, and networking fundamentals.
Profile: Proactive, organized professional with a sharp analytical mindset for problem solving.
Experience: Proven prior experience in this role.
**Employment Type:**
--------------------------
CLT
**PwD (Persons with Disabilities):**
--------
YES
**Benefits:**
---------------
Meal allowance
Transportation allowance
Dental plan
Pharmacy benefit
**Work Location:**
----------------------
Joinville \- SC
**Working Hours:**
------------------------
07:44 \-12\.00 / 13\.30 \- 18\.00 MON\-FRI