A company in the **outsourcing services** sector is hiring a professional to provide **operational support and service order monitoring**, with an administrative base at the **Florianópolis Center**. Responsibilities: * Opening, monitoring, and closing service orders * Supporting field technicians, ensuring information alignment * Customer service via telephone, e\-mail, and WhatsApp * Recording and updating information in control systems and spreadsheets * Supporting administrative and operational routines of the area Requirements: * Experience in operational support, customer service, or administrative routines * Proficiency in Microsoft Office, especially Excel * Strong communication skills, organization, and ability to track requests * Ability to work effectively in a team and handle multiple requests Work Schedule: Monday to Friday (**7:45 AM to 6:03 PM**) Salary \+ Transportation Allowance \+ Meal Allowance Minimum Education Level: High School (Secondary Education)