Collections Assistant

Description

Job Summary: Responsible for customer service and negotiation, conducting telephone-based interactions and collections, with emphasis on effective communication. Key Highlights: 1. Opportunity to grow professionally within the Fácil team. 2. Work focused on customer service and negotiation. 3. Requires strong verbal and written communication skills, and experience in customer service. **Join this team and grow with Fácil!** **RESPONSIBILITIES** * Customer service to conduct negotiations. * Telephone-based proposal discussions with customers. * Collections from individual customers (PF). **REQUIREMENTS** * Strong verbal and written communication skills * Experience in customer service **Available Work Schedules:** * Monday to Friday, from 08:00 to 16:12 (with a 1-hour lunch break). * Monday to Friday, from 11:00 to 19:12 (with a 1-hour lunch break). **Salary:** * Initial: R$1\.670,56 \+ Bonus of up to R$700.00 (upon achievement of targets) * After 4 months: R$1\.792,00 \+ Bonus of up to R$700.00 (upon achievement of targets) **Benefits:** * Transportation Allowance * Meal/Meal Voucher (R$18.00 per day) * Pharmacy, Psychology, Restaurant, Education, Language Course, and Entertainment Benefits * Daycare Assistance and Family Salary * Birthday Day Off \*Positions also available for Persons with Disabilities (PCD) Employment Type: Permanent CLT Compensation: Starting at R$1\.670,00 per month Benefits: * Daycare Assistance * Education Assistance * Partnership agreements and commercial discounts * Free parking * Meal Allowance * Meal Voucher * Transportation Allowance Experience: * Customer Service (Preferred) Work Location: On-site