Collections Analyst

Description

Job Summary: Professional to handle negotiation and recovery of outstanding amounts, monitor portfolios of delinquent customers, and prepare reports. Key Highlights: 1. Opportunity to work on credit negotiation and recovery with clients. 2. Collaborate with commercial and finance departments to resolve outstanding issues. 3. Develop skills in credit analysis and portfolio management. **Main Responsibilities** * Contact customers to negotiate and recover outstanding amounts; * Monitor and manage portfolios of delinquent customers; * Record agreements and negotiations in the system; * Issue payment slips and track payment deadlines; * Support credit and financial history analysis of customers; * Prepare delinquency reports and indicators; * Collaborate with commercial and finance departments to resolve outstanding issues. **Requirements** * Completed high school education (higher education in Administration, Accounting, or related fields currently in progress is desirable); * Prior experience in collections, negotiation, or finance roles; * Strong communication and negotiation skills; * Organizational skills and attention to detail; * Proficiency in Excel and management systems. **Preferred Qualifications** * Experience in managing customer portfolio collections; * Experience working with targets and credit recovery indicators. Employment Type: Full-time, Direct Hire (CLT) Compensation: R$3.000,00 - R$3.500,00 per month Benefits: * Dental insurance * Commercial partnerships and discounts Work Location: On-site