Applications and Technical Communication Analyst

Description

Job Summary: A professional to join the MES Technical Communication team, supporting product launches, creating supporting materials, and collaborating with internal teams. Key Highlights: 1. Support for launching new products and creation of supporting materials 2. Technical team support and development of technical/commercial materials 3. Conducting training sessions and internal communication With over 36 years of history, SKA is the **leader in providing technological solutions for industry across Latin America**. Founded in Joinville (SC), our company employs over 600 professionals across 15 strategically located offices serving factories nationwide. On a daily basis, we deliver solutions that bring connectivity, innovation, agility, and numerous other benefits to over 5,000 active clients. To continue enhancing business and people success, we are seeking a technology professional to join our team as an **Applications and Technical Communication Analyst**. **We are looking for a professional to join our MES Technical Communication team, responsible for supporting new product launches, creating supporting materials, and collaborating with internal teams. If you possess strong communication skills, organizational ability, and interest in technology, this opportunity is for you!** **RESPONSIBILITIES AND DUTIES** * Support for launching new products, including planning and execution; * Creation of narratives and supporting materials for product sales; * Technical team support for MES software installation and configuration; * Development of technical and commercial materials, such as manuals, presentations, videos, and images; * Conducting and organizing internal training sessions on new products; * Internal communication via Intranet, keeping the team updated on news and changes; * Supporting software development project management, collaborating with Development, QA, Support, Implementation, Marketing, and Sales departments. **REQUIREMENTS** * Completed or ongoing undergraduate degree in Engineering, Communications, Marketing, or related fields; * Experience in documentation development. **PREFERRED QUALIFICATIONS** * Familiarity with visual creation tools (images, videos); * Creativity in developing product sales pitches; * Experience in project management, with focus on meeting deadlines and delivering outputs; * Knowledge of MES systems and industrial processes; * Basic knowledge of programming and SQL Server.