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Job Summary: A professional responsible for installing, activating, diagnosing, repairing, and maintaining telecommunications services, ensuring service quality and customer satisfaction. Key Highlights: 1. Opportunity to soar in your career 2. We value diversity and professional growth 3. Embrace your world! Join Voa: embrace your world! If you seek an environment where you can soar in your career, this is the place for you! We have an opportunity for you: Position: Maintenance Technician Key Responsibilities: Install and activate telecommunications services, as well as diagnose and repair technical faults onsite; Conduct tests to ensure activated service quality; Perform corrective and preventive maintenance on equipment; Configure routers, modems, and other network devices; Respond to customer technical support requests; Document and generate reports of completed activities; Ensure customer satisfaction with the services provided. Requirements and Qualifications: * Completed high school education; * Valid driver's license (Category B); * Basic knowledge of computer science and networking (TCP\-IP protocols, FTTH); * Prior experience in the field is desirable; * Completion of NR10 and NR35 training courses will be considered a plus; * Must reside in Novo Hamburgo or neighboring cities. Voa Benefits: Meal allowance/food voucher Transportation allowance Attendance bonus Special internet plan Hospital and dental health insurance We value diversity and believe everyone has a place to soar and grow with us — all applications are welcome. Come soar with us! Minimum Education Level: High School (Secondary Education) Driver's License: B * Special internet and mobile phone plans * Dental insurance * Attendance bonus * Hospital health insurance * Meal allowance
