**Are you communicative, friendly, and enjoy interacting with people?** **Do you have a sparkle in your eyes, are you organized and proactive, and do you seek professional growth?** **Then this opportunity may be for you. Apply now!** **Your responsibilities will include:** * Following work instructions outlined in the company's standard operating procedures manual; * Serving customers by providing all necessary support—either in person or via phone—answering their questions and clarifying doubts regarding clinic operations; * Receiving and registering orthodontic documentation, radiographs, and supplementary examinations; * Scheduling, monitoring, and managing patient appointments during retention, eruption, or temporary absence periods; * Confirming appointment times for customers who did not receive SMS notifications; * Collecting customer payments for services rendered and recording transactions in the management system; * Assisting customers in using the self-service kiosk; * Providing personalized service to customers and their companions while they wait; * Promoting thematic and promotional campaigns to customers—including explaining procedures, answering questions, and distributing gifts, among other activities; * Regularly checking ambient temperature and background sound levels, as well as TV and radio in waiting areas; * Ensuring general organization, cleanliness, and hygiene of the department; * Participating in technical and/or behavioral training sessions provided by the company.
João Silva
Indeed · HR
João Silva
Indeed · HR
