Infrastructure Supervisor

Description

Job Summary: Ensure efficient and continuous operation of the network infrastructure, guaranteeing service quality and customer satisfaction through team and process supervision. Key Highlights: 1. Ensure network performance, high performance, and availability. 2. Promote constructive dialogue and a pleasant, productive work environment. 3. Supervise network infrastructure and support processes. Ensure efficient and continuous operation of the network infrastructure through team and process supervision, guaranteeing service quality and customer satisfaction. For this position, we seek candidates currently pursuing a higher education degree. The ideal candidate will possess an analytical, technical, and committed profile. * Ensure optimal network performance, high performance, and availability; * Ensure team proficiency in technical procedures and equipment; * Promote constructive dialogue in a pleasant and productive work environment with the team; * Responsible for monitoring infrastructure technicians' materials; * Ensure compliance with occupational safety best practices; * Supervise backbone infrastructure processes; * Supervise network technicians' support processes; * Supervise documentation control processes; * Supervise POPs infrastructure processes; * Supervise CTO (condominiums...) adaptation processes; * Supervise technical feasibility assessment processes; * Supervise dedicated link corporate client activation processes; * Supervise network activation processes; * Supervise preventive network maintenance processes; * Supervise corrective network maintenance processes; * Supervise network expansion processes; * Supervise network extension processes; * Supervise third-party management processes;