Condominium Assistant

Description

### **What inspires you?** We are more than just a major real estate company—we are an ecosystem focused on innovation and solutions that shape the future of the market. Every day, we learn something new, enhance our skills, and broaden our perspectives. Here, you will find an environment where a sense of belonging is essential. We value diversity, mutual respect, and care for one another. Our commitment to social and environmental responsibility guides our actions, reflecting our care for employees, customers, and partners. If what inspires you is growth, knowledge sharing, and contributing to transforming lives through your work, this is your place! Join a team of specialists dedicated to creating unique experiences and helping people achieve their dreams. Our purpose goes far beyond real estate—it’s about **building homes and stories!** So, are you ready to join this journey and build the future with us? Come be Guarida! Where **everything we do is to help you live better!** ### **Responsibilities and duties:** * Record resident complaints, requests, and incidents, ensuring proper routing and follow-up of all demands. * Assist in the collection of condominium fees and ancillary charges, as well as support administrative payments for the condominium, according to established workflows and approvals. * Support the preparation of meeting minutes with suppliers, the syndic, and the board, organizing necessary information and records. * Organize and archive official condominium documents, ensuring easy access and control of information. * Assist in organizing and managing documentation related to fines and violations. * Maintain organized and up-to-date files of guarantees, certificates, and technical documents. * Contribute to the preparation and updating of administrative reports and internal controls. * Support basic expense analysis and operational cost comparisons, gathering data for monitoring. * Send formal notifications to residents and property owners, per management instructions. * Assist in supplier management, including registration, data updates, and tracking of service history. * Keep resident, owner, and tenant registration systems updated. * Assist in access and authorization control (service providers, residents, and visitors). * Assist in compliance with condominium legislation, bylaws, and internal regulations, ensuring administrative routines align with current standards. * Notify residents about deliveries and correspondence, control item retrieval per internal rules, and support adherence to security protocols for receipt, storage, and release of items. ### **Requirements and qualifications** * We seek professionals with completed technical education and/or currently pursuing undergraduate studies in administrative or related fields; * Availability for customer interaction and relationship management, and strong written communication skills for notices and announcements; * Committed to resolving issues arising from daily condominium administration. Working hours: Monday to Friday, 8:20 AM to 5:50 PM; Saturday, 8:00 AM to 12:00 PM In-person employment contract. Minimum education level: Higher education