ATTENDANT

Description

Job Summary: A professional to welcome customers, manage the baby changing room, organize the space, and support marketing activities, ensuring warm and organized service. Key Highlights: 1. Warm and organized customer service at the baby changing room 2. Full management of the baby changing room, including organization and supplies 3. Marketing support and maintenance of space quality Responsibilities: Welcome customers at the entrance of the baby changing room, guide them on operational rules, and ensure a unique and organized service experience. Register users in the system and keep information updated to generate accurate reports on baby changing room usage. Manage the stroller parking area to better accommodate customers within the space. Direct customers to available rooms according to their needs — diaper changing, breastfeeding, or feeding — providing all requested assistance and ensuring a welcoming experience at all times. Offer complimentary items intended for baby changing room users — diapers, creams, lotions — aiming to foster customer loyalty. Complete the user tracking spreadsheet and submit it monthly to the concierge, ensuring formal documentation of customer flow. Support the marketing department in baby changing room-related activities, such as preparing materials containing photos and descriptions of possible adjustments and maintenance tasks. Maintain the baby changing room space clean and organized at all times. Sanitize baby strollers, replace disposable liners, and sanitize changing tables. Restock supplies provided in the baby changing room by transferring them from central storage to local storage. Track supply usage by customers and signal the need for new purchases based on available stock levels. Employment Type: Permanent CLT, Temporary Contract Duration: 6 months Compensation: R$1.518,00 - R$2.500,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site