Administrative Internship

Description

Job Summary: Professional responsible for document organization, customer service, occupational health and safety (OHS) support, deadline tracking, and administrative routines, requiring strong communication and organizational skills. Key Highlights: 1. Opportunity for students across various fields 2. Focus on organization and customer service 3. Development of skills in document management and support **Main Responsibilities:** * **Document Management:** Organization and digitization of documents, service orders (OS), reports (e.g., PGR, PCMSO, LTCAT), among others. * **Customer Service:** Support in addressing client requests originating from customer service (SAC), regulatory compliance coordination (RCC), and sending reports as required (e.g., AEP, LTCAT, LIP). * **Team Support:** Assistance in data verification for submission of OHS (Occupational Health and Safety) events. * **Deadline Control:** Monitoring document expiration dates according to terms agreed upon with the client. * **Office Routines:** Preparation of spreadsheets, updating internal management systems, and supporting the issuance and management of new requests. Manual and customized delivery of technical documents to clients via e\-mail. * **Communication Interface:** Responsive customer service to clients, SAC, support teams, commercial teams, and technical teams (internal/external) via e\-mail, WhatsApp, and telephone. **Requirements and Qualifications:** * **Education:** Currently enrolled in Administration, Process Management, Engineering, Business Process Management, or related fields (from the 2nd semester onward). * **Technical Skills:** Intermediate Microsoft Office proficiency (especially **Excel** for spreadsheet control). * **Behavioral Profile:** * Ability to manage deadlines and dates. * Strong written and verbal communication skills. * Interpersonal skills and ability to work in teams. * Exceptional organizational skills and attention to detail. * **Preferred (not mandatory):** Basic knowledge of NRs (Regulatory Standards) or prior experience in occupational medicine.