Administrative Assistant

Description

Job Summary: Professional responsible for in-person, telephone, and digital customer service; information management; office organization; and administrative support across multiple departments. Key Highlights: 1. Receive and direct visitors and customers 2. Provide telephone and digital customer service 3. Provide administrative support to various departments * **In-Person Customer Service:** Receive and direct visitors and customers, provide information, and clarify inquiries. * **Telephone and Digital Customer Service:** Answer calls, transfer calls, respond to emails and messages. * **Information Management:** Schedule appointments, monitor entry and exit of personnel, file documents, and manage correspondence. * **Organization:** Maintain an organized reception area and ensure a welcoming environment. * **Administrative Support:** Perform administrative tasks such as document scanning and printing, system data entry, and support in administrative processes within logistics, maintenance, procurement, sales, and management departments. * **Communication:** Possess strong verbal and written communication skills. * **Problem Solving:** Handle diverse situations—including difficult customers—and efficiently identify solutions. BENEFITS: ALELO MEAL CARD R$20.00 PER WORKDAY ATTENDANCE BONUS R$200.00 ATTENDANCE FOOD BASKET Employment Type: Full-time CLT Compensation: Up to R$2.200,00 per month Benefits: * Food basket * Meal allowance * Transportation allowance Education: * Completed High School (Preferred) Experience: * Customer service (Mandatory) * Administrative area (Mandatory) Work Location: On-site