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Job Summary: Student support with a focus on financial matters and debt negotiation, contributing to student retention and loyalty. Key Highlights: 1. Student support and assistance regarding financial matters and enrollment 2. Debt negotiation and student retention initiatives 3. An innovative team making an impact on millions in the education sector We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join an innovative team impacting millions? Your journey starts here! **Responsibilities and Duties** Student support using internal platforms; Analysis of financial matters related to enrollment and clarification of doubts; Filling out spreadsheets, opening and tracking internal requests; Conducting debt negotiations; Supporting student retention and loyalty. **Requirements and Qualifications** Completed high school education. Undergraduate studies in progress. Proficiency in Microsoft Office suite. Work schedule: Monday to Thursday, 11:00\-16:00 / 17:00\-21:00; Friday, 11:00\-16:00 / 17:00\-21:00 **Additional Information** Strong communication skills; Proactive attitude; Good interpersonal relationship skills; Ethics; Strong negotiation ability; Organizational skills; Resilience; **But wait, there’s more!** * Undergraduate and postgraduate scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday day off: you may choose one day to relax and celebrate. * SESC membership: access to numerous opportunities for improving quality of life. * Univers pharmacy plan: discounts on a wide variety of medications. * Corporate university: various learning paths and free courses in our corporate university to help you grow with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza \- Internal Recruitment Program: advance your career through internal opportunities. * Life insurance: mandatory benefit for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continually advance, generating employability for diverse talents. Come enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join an innovative team impacting millions? Your journey starts here!
