Quality Analyst

Description

Job Summary: A professional responsible for handling customer complaints, quality control, audit support, and promoting a culture of continuous improvement. Key Highlights: 1. Customer complaint handling and resolution 2. Support for audits (ISO 9001, ISO 39001, and SASSMAQ) 3. Promotion of quality culture and continuous improvement * Handling and resolution of customer complaints, including root cause analysis and corrective actions; * Monitoring of indicators and actions within the Integrated Management System (IMS); * Control and updating of quality documents and records; * Support for audits (ISO 9001, ISO 39001, and SASSMAQ); * Support for internal training and supplier management; * Promotion of quality culture, road safety, and continuous improvement. Desirable: Internal auditor training in ISO 9001, ISO 39001, or SASSMAQ standards. Minimum Education: Bachelor's Degree