Description
Job Summary:
This customer service operator handles online order picking, supports the store in packing and restocking, and requires flexibility in a dynamic environment.
Key Highlights:
1. Dynamic and varied routine requiring flexibility and agility
2. Essential support work for the store in packing and restocking
3. E-commerce environment focused on goals and deadlines
**Position: Customer Service Operator**
**Locations:**
* Zaffari Bourbon Assis Brasil \- Av. Assis Brasil \- São João \- Porto Alegre
**Requirements:**
Availability and willingness to learn
Must be at least 18 years old
Completed high school or currently enrolled in the final year of high school
**Schedule:**
Monday to Friday according to store-specified shifts, plus one Saturday every 15 days. No work on Sundays or holidays.
**Compensation and Benefits**
Salary R$1\.703,00 \+ Transportation allowance \+ On-site cafeteria and meals (at no additional cost to the employee)
**Responsibilities:** Picking orders placed via the supermarket's digital platform.
* Some days will be calmer while others more dynamic — the routine can vary significantly, demanding flexibility and agility;
* During periods with no orders to pick, our contribution will be essential in supporting the store, both in packing and product restocking;
* Store leadership manages multiple fronts simultaneously; therefore, communications may occasionally come with greater urgency or intensity — this is part of the natural pace of a dynamic environment;
* The work shift involves standing and moving around the facility.
* As this is an e\-commerce operation, we handle tighter goals and deadlines — time awareness and prioritization are constant and challenging.
Employment Type: Full-time, Direct Hire (CLT)
Pay: Starting from R$1\.700,00 per month
Benefits:
* Transportation allowance
Selection Question(s):
* Have you previously worked at Zaffari?
* Which Zaffari location would you like to apply for, please?
Education:
* High school diploma (Mandatory)
Work Location: On-site