Administrative Assistant

Description

Job Summary: The Infrastructure Administrative Assistant provides internal and external customer service, organizes documents, and supports the department’s administrative routines, ensuring agile and efficient processes. Key Highlights: 1. Customer service and referral for internal and external clients 2. Document organization and support for administrative routines 3. Material requisition processing and resource control **About the Role:** The Infrastructure Administrative Assistant is responsible for internal and external customer service, document organization, and support for the department’s administrative routines. The role involves material requisitions, resource control, and assistance in organizing physical spaces. The primary challenge is maintaining organized, agile, and efficient processes amid daily demands. **Responsibilities and Duties** * In-person and telephone customer service for internal and external clients, including appropriate referrals; * Receipt, organization, and forwarding of service provider documentation for badge issuance; * Internal document registration and routing; * Processing material requisitions and purchase requests; * Supporting office supply and equipment inventory control; * Making internal and external phone calls; * Assisting in organizing and maintaining the department’s physical spaces. **Requirements and Qualifications** **Prerequisites:** * Completed high school education; * Preferred: currently pursuing a technical course in administration. **Desired Skills and Competencies:** * Resilience; * Focus, planning, and organization; * Excellent communication and active listening; * Proactivity; * Aptitude for and enthusiasm about teamwork; * “Spark in the eyes” (self-motivation and genuine interest). **Additional Information** **Our Benefits Package:** * Health and dental insurance; * Academic fee discounts (undergraduate, graduate, extension/language courses); * Supplementary private pension plan; * University cafeteria; * Christmas recess; * Nursing rooms; * Childcare reimbursement; * Free parking; * Commuter allowance. If you believe education transforms lives and are motivated by challenges, JOIN PUCRS! At PUCRS, we believe every person can transform the world — and that belief drives us daily to become everything we can be. Here, tradition and innovation go hand-in-hand to create a unique ecosystem integrating **education, health, research, culture, and innovation**. More than seven thousand employees bring to life a plural and creative community guided by solidarity, family spirit, and the conviction that knowledge transforms realities. Because of all we can be, we open pathways to new learning opportunities, meaningful connections, and positive societal impact. **Explore the diverse areas of activity that define who we are:** * 7 Schools (Undergraduate, Graduate, Research, and Continuing Education); * 5 Institutes (PUCRS Brain Institute, Institute of Culture, Institute of Geriatrics and Gerontology, Pró-Mata Environmental Institute, Institute of Petroleum and Natural Resources); * PUCRS São Lucas Hospital; * Museum of Science and Technology; * Central Library; * Events Center; * Sports Park; * Scientific and Technological Park (Tecnopuc); * Labelo — PUCRS Specialized Laboratories in Electroelectronics; * And much more...