Job Summary: Initial contact, lead qualification, and mapping of customer needs to schedule meetings, supporting the sales funnel. Key Highlights: 1. Experience in customer service and prospecting across multiple channels 2. Lead qualification and mapping of customer needs 3. Essential support to the sales funnel with pre-qualified leads **Commercial SDR** **Compensation:** Fixed \+ Commission **Employment Type:** PJ (Individual Entrepreneur) **Location:** Centro \- Porto Alegre/RS **Profile:** Communicative, extroverted, focused, and responsible individual. Completed high school \- Higher education preferred. Proficiency in Microsoft Office \- especially Excel; Strong experience in customer service, prospecting, outreach via multiple channels, CRM usage, reporting, and sales funnel management. Prior experience in a similar role (SDR) is a plus. **Responsibilities:** * Initial contact: Conducts first outreach with individuals who have expressed interest in health insurance plans and other benefits; * Qualification: Assesses whether the lead fits the target profile and is ready to proceed with negotiations; * Needs mapping: Identifies what the customer seeks (e.g., price, coverage, provider network); * Scheduling: Books meetings or calls for brokers to present available options; * Sales funnel support: Delivers more qualified leads. Minimum Education: High School Diploma (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
