Relationship Agent

Description

Job Summary: Responsible for customer interaction, assisting with requests and demonstrating negotiation and retention skills in a growth-oriented environment. Key Highlights: 1. Customer interaction and a focus on respectful and flexible relationship building. 2. A growth-oriented environment where interpersonal relationships are highly valued. 3. Opportunities to explore passions and develop skills. **We seek candidates who enjoy taking on challenges.** In our Relationship roles, you will be responsible for interacting with customers, assisting\-them with internal and external requests. In this role, it is essential to engage with customers respectfully, flexibly, and demonstrate negotiation, retention, and receptiveness skills. **Personal Competencies:** Enjoy sales. Be communicative. Enjoy working in teams. Have empathy. **People with Disabilities and/or Rehabilitated Professionals — Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Activities:** * Customer service, guidance, and relationship management; * Conducting internal and external sales, prospecting, and post\-sales support; * Participating in local events to promote the brand and generate leads. **Requirements and Qualifications** **Requirements:** * Completed high school education. * Computer and internet proficiency; basic knowledge of social media engagement. * Prior experience in commercial roles is preferred. * Basic knowledge of spreadsheets, documents, and Google tools. * Driver's license (Category B) is a plus. **Additional Information** **Regarding benefits, we offer:** * RVI \- Incentive-based variable remuneration, * Profit and Results Sharing Program — PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation allowance; * Mobility assistance; * Unimed health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you — we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over 1 million customers nationwide. Today, we are more than 4,000 TecFriends spread across 8 Brazilian states. Every voice matters, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting — it’s about evolving continuously. Shall we go together? \#JoinTheTecFriend