E-commerce Commercial Analyst

Description

Job Summary: A sales and e-commerce professional responsible for customer prospecting, negotiations, online catalog management, and post-sales follow-up—with a strong focus on results. Key Highlights: 1. Focus on B2B/B2C customer prospecting and sales negotiations 2. End-to-end e-commerce management and marketplace integration 3. Post-sales relationship management and cross-selling/up-selling opportunities **Responsibilities:** * Prospect new customers: conduct market research, initiate outreach, and qualify leads (B2B and B2C markets). * Customer service and sales: lead negotiations, prepare commercial proposals, and manage orders through to closure. * E\-commerce: manage product catalog on website and marketplaces (listing, descriptions, images, pricing, and inventory); monitor sales performance, traffic, and conversion rates; deliver periodic reports with insights and opportunities; plan and execute promotional activities and seasonal campaigns; integrate with marketplaces (Mercado Livre, Magalu, Shopee, Amazon, etc.). * Maintain strong relationships with active customers by managing post\-sales support, collecting feedback, and identifying re-purchase opportunities. **Requirements:** * Experience in sales, customer service, or e\-commerce; * Strong verbal and written communication skills; * Proactive, organized, and results-oriented mindset; * Knowledge of Excel and CRM tools is a plus; **Benefits:** · Meal Allowance · Food Allowance · Transportation Allowance · Unifácil Health Insurance Plan · Dental Insurance Plan \_ **Salary negotiable—please indicate your expectations.**\_ Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: R$1\.841,72 \- R$1\.900,00 per month Benefits: * Medical assistance * Dental assistance * Food allowance * Meal allowance * Transportation allowance