Relationship Agent

Description

Job Summary: A professional responsible for customer relationship management, handling customer service, guidance, internal sales, and acquisition of new customers, with emphasis on empathy and teamwork. Key Highlights: 1. Respectful and flexible interaction with customers 2. Focus on sales, negotiation, and customer retention 3. Growth-oriented environment that values interpersonal relationships **We are looking for candidates who enjoy taking on challenges.** In our Relationship positions, you will be responsible for interacting with customers, assisting\-them with internal and external requests. In this role, respectful, flexible, and empathetic customer interaction—demonstrating negotiation, retention, and receptiveness skills—is essential. **Personal Competencies:** Enjoy sales. Be communicative. Enjoy working in a team. Have empathy. **People with Disabilities and/or Rehabilitated Professionals, Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual contributing to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Activities:** * Handle customer **service**, **guidance**, and **relationship management**. * Conduct internal sales processes, prospecting, and after\-sales activities. * Administrative service control for the unit via spreadsheets. * Participation in external initiatives and events (PAP) for acquiring new customers. **Requirements and Qualifications** **Requirements:** * Completed high school education. * Computer and internet proficiency; basic knowledge of social media engagement. * Commercial experience preferred. * Basic knowledge of spreadsheets, documents, and Google tools. * Driver’s license category B is a plus. **Additional Information** **Regarding benefits, we offer:** * RVI \- Incentive-based variable remuneration, * Profit and Results Sharing Program – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility assistance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we go together? \#JoinUsAsATecFriend