Description
Job Summary:
Unit Manager in Novo Hamburgo responsible for team management, daily operations, quality control, customer service, financial management, and sales strategies for Mandinho Burger.
Key Highlights:
1. Team and daily operations management
2. Focus on customer satisfaction and quality
3. Sales strategy development
Position for Unit Manager at Mandinho Burger's Novo Hamburgo location.
**Responsibilities:**
· Team management: Supervise and coordinate team activities, including recruitment, training, scheduling, performance evaluation, and employee motivation to achieve established goals.
· Daily operations: Ensure efficient execution of restaurant daily operations, including food preparation, customer service, cleaning, and facility maintenance.
· Quality control: Ensure consistency and quality of served food, adhering to company-established standards and complying with sanitary regulations.
· Customer service: Ensure high customer satisfaction, resolve complaints, and deliver exceptional service to guarantee customers a positive experience.
· Financial management: Manage operational costs, control budgets, monitor expenses, and ensure the restaurant achieves its profitability targets.
· Sales strategy development: Collaborate with the commercial team to develop and implement strategies to increase sales, attract new customers, and improve business profitability.
· Compliance with laws and regulations: Ensure compliance with all applicable labor laws, food safety standards, and government regulations.
Schedule*: Tuesday to Saturday, 2:30 PM to 12:00 AM\.
**Qualifications:**
Experience as a manager;
Resilience;
Experience in people management;
Highly organized;
Enjoy challenges.
Job type: Full-time
Compensation: Starting from R$5\.000,00 per month
Experience:
* Manager (Mandatory)
Work location: On-site