Description
Job Summary:
We are seeking a Reception Intern to support unit operations and provide a positive experience for students and visitors through courteous and attentive service.
Key Highlights:
1. Support in-person, telephone, and digital channel customer service
2. Assist with registrations, appointments, and system information updates
3. Contribute to delivering an excellent customer service experience
We are looking for a Reception Intern to support unit operations and ensure a positive experience for students and visitors from the first point of contact.
Main Responsibilities:
* Support in-person, telephone, and digital channel customer service;
* Greet students and visitors courteously and attentively;
* Assist with registrations, appointments, and system information updates;
* Support enrollment, renewal, and student assistance processes;
* Provide administrative support for reception routines;
* Assist in organizing the environment and operational workflows of the unit;
* Support student relationship initiatives and handle daily service requests;
* Contribute to delivering an excellent customer service experience.
Requirements:
* Currently enrolled in technical high school or undergraduate studies (Administration, Commercial Management, Business Processes, Physical Education, or related fields);
* Strong communication skills and ease in public-facing interactions;
* Basic computer literacy;
* Organizational skills, responsibility, and eagerness to learn;
* Availability to work during the scheduled shift.
Preferred Qualifications:
* Interest in customer service, sales, or administrative tasks;
* Prior experience interacting with the public (even academic or volunteer-based);
* Affinity with the fitness industry.
* We seek candidates with the following attributes:
* Friendliness and professional demeanor;
* Proactivity and agility;
* Organization and attention to detail;
* Interpersonal relationship skills;
* Commitment and willingness to grow.