**Activities:** * Conduct active and reactive contact with customers to collect outstanding amounts. * Negotiate agreements and payment methods, seeking the best solution for both parties. * Record information and agreements in the system in a detailed and accurate manner. * Monitor the portfolio of delinquent customers and develop strategies for credit recovery. * Meet company-established performance targets and indicators. * Serve customers in a courteous and professional manner, adhering to company guidelines and current legislation. **Qualifications:** * Completed High School; * Basic computer skills. **Additional Information:** * We have opportunities during the following shifts: * 8:00 AM to 2:20 PM / 2:20 PM to 8:40 PM (Monday to Saturday) Job Type: Full-time CLT Salary: R$1.518,00 – R$1.700,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site