Collections Assistant

Description

Job Summary: The Collections Assistant supports negotiations, resolution of financial arrears, and administrative tasks in the finance department—ideal for those seeking professional development. Key Highlights: 1. Support for negotiations and resolution of financial arrears 2. Development in finance, communication, and organization 3. An environment of respect, exchange, and growth opportunities About the Role We are seeking a **Collections Assistant** to work in the finance department, supporting negotiation activities, resolution of arrears, and administrative routines of the department. This role is ideal for individuals aiming to develop in the finance field, with a focus on communication, negotiation, and organization—working closely with the team and actively contributing to results. Responsibilities * Conduct proactive and reactive collections from delinquent customers. * Negotiate agreements and propose solutions for financial resolution. * Issue, send, and track payment slips (boletos). * Monitor due dates and payment confirmations. * Update and review customers’ financial and registration data. * Record contacts, agreements, and information in systems and spreadsheets. * Support accounts receivable and billing routines. * Assist in preparing collection control and performance reports. Requirements * Currently enrolled in a technical or undergraduate program in Administration, Accounting, Financial Management, or related fields. * Strong verbal and written communication skills. * Organizational skills and attention to detail. * Proactive attitude and willingness to learn. * Basic computer proficiency (Excel or Google Sheets). Preferred Qualifications (not mandatory) * Prior experience in customer service or collections. * Interest in the finance field. * Aptitude for numbers and controls. * Responsible and committed profile. Expected Behavioral Profile * Clear, polite, and respectful communication. * Empathetic and professional demeanor during negotiations. * Organized and responsible approach to deadlines and information. * Openness to feedback and continuous learning. * Ability to handle objections in a balanced manner. What We Offer * Transportation allowance * Meal allowance * An environment of respect, exchange, and development * Opportunities for growth and development within the field Employment Type: Permanent Work Location: On-site Apprenticeship Type: Yes Compensation: R$1.800,00 - R$2.300,00 per month Work Location: On-site