Description
Job Summary:
A professional for daily contact with clients and companies, managing a high-volume workflow and providing multichannel support.
Key Highlights:
1. Daily contact with clients and companies
2. Working with scheduling systems and legal software
3. Phone, email, and chatbot support
**RESPONSIBILITIES:**
Daily client contact; Daily contact with companies; Intense workflow, approximately 250 files per month plus daily tasks assigned by legal departments; Phone, email, and chatbot support averaging 120 interactions per day per employee, in addition to the tasks listed below; Working with scheduling systems and legal software; Requesting documents from companies and clients; Supporting the legal department; Meeting goals and deadlines.
**REQUIREMENTS:**
Intermediate Excel skills. Strong writing ability. Proficiency in Office suite applications. Familiarity with at least one of the following systems: CPJ, 3C Legal Manager, Adwin, Projuris, Promad\-Integra, Espaider.
**WORK SCHEDULE:**
Monday to Friday, 8:00 AM to 6:00 PM
**BENEFITS:**
Transportation Allowance \+ Meal Allowance (R$37.00\) \+ Health Insurance \+ Dental Insurance \+ Pharmacy Card \+ Food Allowance (R$300.00\).
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