Receptionist

Description

Job Summary: Responsible for initial customer service, conflict resolution, presentation of service portfolio, and product sales at an Auto Center, with a focus on customer safety and satisfaction. Key Highlights: 1. Initial customer service and conflict resolution 2. Presentation of service portfolio and product sales 3. Requirements: Completed high school education and experience in face-to-face customer service **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring security, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and guiding customers within the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements:** * Completed high school education or technical course in Administration; * Experience as a Receptionist in retail stores; **• Possession of driver's license category B and ability to drive;** * Prior experience in face-to-face customer service; * Previous experience in Auto Centers is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. SALARY: COMPETITIVE WITH MARKET STANDARDS Employment Type: Full-time Work Location: On-site