Job Summary: This role involves operational management, team leadership, financial administration, and ensuring an excellent customer experience. Key Highlights: 1. Team leadership and development of commercial culture 2. Operational and administrative management with a focus on customer experience 3. Direct interface with the franchisor for alignment and training ### **Your Mission as Blow Manager** **1\. Operational Management and Infrastructure:** * Perform store opening and closing using checklists; * Ensure full functionality of tools (hair dryers, flat irons, curling irons) and manage maintenance; * Request and control inventory of internal supplies and home care products (inventory). **2\. People and Culture Management:** * Develop balanced work schedules; * Lead recruitment and selection (job posting); * Train bartender and Blower teams; * Engage the team in network campaigns and foster commercial culture (sales focus). **3\. Administrative and Financial Management:** * Accurately perform daily cash closing; * Issue fiscal invoices and provide administrative support (DAS issuance, MEI registration for staff, accounting documents); * Manage timekeeping and working hours in the system; * Direct interface with the franchisor for alignment and training. **4\. Customer Experience:** * Ensure welcoming and friendly service; * Provide technical information about services and packages; * Manage order tickets and complimentary services. Minimum Education: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
