Collect overdue financial assistance contracts; Answer incoming and make outgoing calls, including WhatsApp, focusing on collecting overdue contracts; Register and monitor the progress and resolution of financial assistance and agreement proposals; Consistently strive to exceed established targets. Requirements: Completed or ongoing higher education; (mandatory) Good communication skills, empathy, flexibility, adaptability, and organization; (mandatory) Experience in telephone customer service, collections, or sales; (desirable) Experience in payroll loans (desirable) Intermediate Excel skills (desirable) Minimum Education: Higher Education * Meal allowance * Health insurance * Dental plan * Employee insurance * Food allowance