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Claims Technician

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Work in the claims area, overseeing cases, analyzing incidents, assisting policyholders, negotiating conflicts, and improving processes. Key Highlights: 1. Customer service and guidance for policyholders 2. Negotiation and mediation of conflicts 3. Collaboration to improve processes * Work in the claims area, monitoring claims-related processes and procedures across all types of insurance; * Analyze and evaluate claims to identify optimal solutions for each case, in accordance with company policies and guidelines; * Assist and guide policyholders by providing all necessary information regarding claims procedures; * Negotiate and mediate potential conflicts between policyholders and insurers, ensuring customer satisfaction; * Collaborate with other departments to improve claims-related processes and validate relevant information; * Maintain up-to-date records of all claims-related activities, ensuring an accurate and reliable history; * Participate in training and development programs to stay current on industry best practices and applicable legislation. Requirements: * Bachelor's degree in Business Administration, Insurance Management, or related fields; * Prior experience in the claims area at insurance brokerages or insurance companies; Minimum Education Level: Bachelor's Degree * Life Insurance * Dental Plan * Health Insurance * Transportation Allowance (VT) * Childcare Assistance * Wellhub (Gympass) * Food Allowance * Meal Voucher * Birthday Bonus

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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