Restaurant Manager

Description

Job Summary: A high-end restaurant is seeking an experienced manager to lead the team, ensure service excellence, and coordinate operations in a growing environment. Key Highlights: 1. Solid experience in leadership and operation of high-end restaurants 2. Focus on service excellence and team coordination 3. Real opportunity for professional growth **Job Description** A high-end restaurant is seeking a manager with solid experience in leadership, operations, and customer service. The professional will be responsible for ensuring service excellence, coordinating the team, and maintaining organized, high-performance customer service flow. The company is expanding, offering real opportunities for professional growth. **Responsibilities** * Supervise dining room, bar, and customer service operations. * Lead, train, guide, and monitor team performance. * Direct collaboration with the head chef to align processes, dish quality, and preparation time. * Ensure efficient integration between dining room and kitchen during service. * Participate in recruitment, hiring, and termination processes alongside management. * Organize work schedules, days off, timekeeping, and administrative routines. * Manage reservations, occupancy, and customer flow. * Monitor KPIs: average preparation time, customer satisfaction/NPS, sales, and occupancy. * Conduct inventories and track consumption, losses, and accuracy. * Ensure compliance with internal standards, procedures, and manuals. * Provide customer service when necessary, with professionalism and courtesy. **Requirements** * Proven experience as a restaurant manager or supervisor. * Leadership profile, organizational skills, and clear communication. * Ability to manage teams and maintain high service standards. * Knowledge of operations, customer service, and KPI management. * Experience with management systems/POS. * Availability to work evenings and weekends. **Preferred Qualifications** * Experience in premium gastronomy restaurants. * Knowledge of wines and best service practices. * Degree in gastronomy, hospitality, or business administration. **Salary** R$ 5.500 to R$ 6.500 per month Performance-based bonuses **Benefits** On-site meals Transportation allowance Opportunity for career growth within the company Employment type: Full-time CLT Compensation: R$4.500,00 \- R$6.500,00 per month Benefits: * Fuel allowance * Meal allowance * Transportation allowance