Financial Assistant | Collections

Description

Job Summary: The professional will conduct collections from delinquent customers, negotiate payments, and support financial routines in a company that values human development. Key Highlights: 1. Expertise in collections and financial support 2. Focus on debt negotiation and regularization 3. Integration into a team that values people Join the Melnick team! More than just working — transforming. Melnick, a company with 50 years of experience in the Rio Grande do Sul market and rooted in the credibility of Melco — founded by Milton Melnick in 1970 — is one of the largest construction and real estate development companies in Rio Grande do Sul. It combines its high-quality standards and deep local market knowledge with a constant drive to deliver innovative projects featuring outstanding execution quality and customer service. One of our core values — to which we remain deeply committed — is that we are built by people. Thus, we believe in the development and capabilities of our employees to collectively create exceptional products and experiences, transforming how people live and work. **Responsibilities and Duties:** * Conduct collections from delinquent customers via telephone, e-mail, and other communication channels; * Monitor daily the portfolio of customers with outstanding financial obligations; * Negotiate payment terms and methods to achieve debt regularization; * Issue bank slips, duplicate invoices, and collection letters; * Monitor incoming payments; * Perform registration, maintenance, and removal of delinquency records with credit protection agencies (e.g., Serasa); * Support the finance department in other routine tasks as needed. **Requirements and Qualifications:** * Completed high school education; higher education completed or in progress in Administration, Financial Management, etc., is preferred; * Prior experience in collections and financial routines; * Knowledge of Serasa or other credit protection agency processes is a plus; * Proficiency in Excel (tables, filters, basic and intermediate formulas); * Organization, proactivity, and a negotiation-oriented profile. **Additional Information:** At Melnick, you will receive: * Transportation allowance or fuel assistance; * Meal allowance; * Medical and dental assistance; * PPR (Profit Sharing Program); * Life insurance; * Partnerships with educational institutions; * Coffee and fruits at the office; * Extended holidays and a joyful summer.