Job Summary: A professional to manage the daily operations of an inn, focusing on processes, guest service, and team development. Key Highlights: 1. Ensure the smooth operation of the inn 2. Support and train teams to maintain service standards 3. Handle guest complaints professionally The hospitality industry seeks an Operational Hotel Manager in Estância Velha. Pessoalize RH is a human resources specialized company offering consulting and people management services. **Responsibilities:** Ensure the smooth day-to-day operation of the inn, guaranteeing adherence to established processes and procedures. Supervise and support teams in reception, housekeeping, breakfast service, and maintenance. Train staff to ensure consistent service standards and high-quality guest experiences. Resolve guest complaints and issues promptly and professionally. Monitor staff schedules, attendance, and performance. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: PJ \- On-site. * Duration: Full-time. * Working Hours: Business hours.
João Silva
Indeed · HR
João Silva
Indeed · HR
