Job Summary: The Commercial Assistant supports sales activities by handling quotations, orders, and customer service to ensure efficient operations and customer retention. Key Highlights: 1. Essential support in the sales area 2. Customer service and relationship management 3. Support for the external sales team Position: Commercial Assistant **About the Opportunity:** We are seeking a **Commercial Assistant** to support the sales department. The candidate will be responsible for managing quotations, orders, and customer service, ensuring all operations comply with company policies and contribute to customer retention. **Key Responsibilities:** ✔️ Send quotations and track customer orders; ✔️ Analyze and approve orders according to commercial rules; ✔️ Log and monitor customer service requests; ✔️ Conduct post\-sales follow\-up; ✔️ Provide support to the external sales team; ✔️ Monitor deliveries and adherence to deadlines; ✔️ Quote freight costs and negotiate with carriers; ✔️ Provide customer service and resolve customer inquiries. **Requirements:** * Completed high school education (technical or undergraduate degree in Business Administration, Marketing, Commercial Management, or related fields is preferred); * Proficiency in Excel; * Experience in commercial activities and customer service; * Strong communication skills, organizational ability, proactivity, and teamwork. **Benefits:** * Medical assistance; * Pharmacy benefits; * Meal allowance or food voucher; * Fuel allowance or transportation allowance; * Education assistance; ? **Location:** Canoas/RS – Fátima neighborhood
João Silva
Indeed · HR
João Silva
Indeed · HR
