Logistics Operator

Description

Job Summary: Logistics Operator focused on receiving, inspection, picking, and handling of goods, inventory management, and customer service. Key Highlights: 1. Experience in receiving, inspection, and handling of goods. 2. Work in reception, picking, and delivery of products. 3. Inventory management and telephone customer service. **What We Expect From You:** * Completed high school education. * Experience in receiving, inspection, picking, and handling of goods. * Experience with the SAP system will be considered a plus. * Desired ability to prioritize tasks effectively. * Capacity for learning, practical application, and consistent adherence to company procedures, policies, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Conducts quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying overall condition, supplier, length, reference, tone, expiration date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receipt slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-prone items, ensuring goods delivered to retail are ready for sale. + Sorts goods according to flow typology—store goods versus warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Replenishment or Storage team to perform storage (Receiving Slip). + Performs anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, optimizing vehicle flow in the Goods Receiving yard and ensuring proper use of material handling equipment (e.g., pallet jacks, cages). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Performs safe stacking of pallets to prevent damage to property and personnel. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from Retail, conducts qualitative and quantitative inspections, and places shrinkage-labeled goods in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative inspections, and schedules pickups. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickups. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations to goods, maintaining physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer's vehicle. + Picks and inspects goods, verifying all items listed on the issued order, then makes them available for customer pickup at the Goods Pickup Area or for third-party carriers (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Provides telephone customer service to inform clients about delivery timelines. + Informs the Logistics Supervisor of any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in smooth warehouse slotting activities (setup, rotating inventories, etc.). + Handles canceled RSS orders daily. + Records shrinkage incidents identified during goods picking. + Maintains good relationships and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! Wishing you the best of luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to join our team—see firsthand the people who deliver the best experiences for our customers. We encourage diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#WeBuildCareers