Franchise Manager

Description

Job Summary: We are seeking a Senior Unit Manager who is a strategic and organized leader passionate about the beauty industry to manage a unit and ensure the best experience for customers and team members. Key Highlights: 1. Strategic leadership in beauty unit management. 2. Focus on practicality, self-esteem, and customer experience. 3. Operational, personnel, administrative, and financial management. **Senior Unit Manager \| Blow Escova Inteligente** We seek a strategic, organized leader passionate about the beauty industry to manage our unit and ensure the best experience for our customers and team. **About Blow** We focus on practicality and self-esteem. Our goal is to simplify the routine of modern women with fast, high-quality services in a welcoming environment. Here, management is the heart that makes the beauty machinery run perfectly. **Job Information** * **Location:** Tv. Fonte da Saúde, 69 \- Rio Branco, Porto Alegre \- RS, 90420\-220 * **Employment Type:** CLT (Position of Trust). * **Working Hours:** 10:45 AM to 8:00 PM. * **Remuneration:** BRL 2,333.00 \+ 40% (Position of Trust Allowance) \+ commission * **Benefits:** Transportation allowance **Your Mission as a Blow Manager** **1\. Operational and Structural Management:** * Perform store opening and closing using checklists; * Ensure full functionality of tools (hair dryers, flat irons, curling wands) and manage maintenance; * Request and control inventory of internal supplies and *home care* products (inventory). **2\. Personnel and Culture Management:** * Create balanced work schedules; * Lead recruitment and selection (job posting); * Train bartender and Blower teams; * Engage the team in network-wide campaigns and foster a sales-oriented culture. **3\. Administrative and Financial Management:** * Accurately perform daily cash reconciliation; * Issue fiscal invoices and provide administrative support (DAS issuance, MEI registration for team members, accounting documentation); * Manage timekeeping and working hours in the system; * Serve as the direct liaison with the franchisor for alignment and training. **4\. Customer Experience:** * Ensure warm and friendly customer service; * Provide technical information about services and packages; * Manage order tickets and complimentary services. **What We Expect From You?** * Prior experience managing teams (preferably in retail or beauty); * A solution-oriented profile with focus on processes and financial organization; * Strong communication skills to mediate interactions between franchisor, accountant, and team; * High energy to motivate the team and delight customers. Compensation: BRL 2,332.00 \- BRL 2,333.00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Does the offered compensation align with your expectations? * Are you available to work onsite in Porto Alegre? Work Location: Onsite