Reception Agent

Description

Job Summary: We are seeking a dedicated and proactive Receptionist to provide customer service, manage suites, issue keys, and handle cash operations. Key Highlights: 1. Opportunity for a dedicated and proactive individual 2. Customer service and task organization 3. Flexible work schedule with rotating shifts We currently have an opening for a \*Receptionist\* at our \*Taiko by Drops\* unit. If you are a dedicated and proactive person, this may be the opportunity you've been looking for! \*Responsibilities:\* Customer service via telephone and intercom. Suite cleaning control, key issuance, and kitchen order coordination. Check-out management, billing, and cash handling operations. Inventory control and goods receipt. \*Requirements:\* Experience in customer service or reception (preferred). Strong communication and organizational skills. Proficiency with management systems (a plus). Financial control and cash handling skills (preferred). Availability for rotating shifts (morning/afternoon/night). Commitment to punctuality and high-quality service. \*We Offer:\* \*Base Salary:\* R$ 1\.655,00 after R$ 1900 \+ Cash Handling Allowance 10% \+ Tip Allowance 2% \| Fol \+ R$ 100 \*Meal Voucher (after 3 months):\* R$ 200.00 \*Transportation Voucher or Fuel Allowance:\* R$ 300.00 \*Immediate Attendance Bonus (Meal Benefit):\* R$ 130 \*Work Schedule:\* 6 days on / 1 day off (one weekly day off and one Sunday off per month). \*Work Hours:\* 7 hours and 20 minutes daily; working hours to be agreed upon with the manager. * Loyalty and Incentive Program: Tenure-based Loyalty Bonus: 25% of salary in July during the first 2 years; 50% in the 3rd year; 100% starting from the 4th year. Performance-Based Incentive Program: Bonuses every 6 months based on performance. \*Working Hours:\* Rotating schedule — availability required to alternate between morning, afternoon, and night shifts. \*Work Location:\* Av. Sertório, 5715 \- São Sebastião, Porto Alegre \- RS, 91060\-591 \*Are you interested in joining our selection process?\* We're waiting for you to become part of Brazil's largest motel network! Minimum Education Level: High School (Secondary Education)