Job Summary: Workshop professional with experience in customer service, team management, and vehicle repair, seeking quality and alignment with the company's culture. Key Highlights: 1. Customer and team service and relationship 2. Workshop service management and supervision 3. Focus on quality and compliance with processes Workshop Nova Santa Rita \- RS Permanent \- On-site **Description and Responsibilities** -------------------------- **Your Main Responsibilities Will Be:** * Turn workshop lights and equipment on/off and open/close the workshop; * Assign work to staff members, monitoring and assisting them as needed; * Answer customer calls; * Attend to customers, detailing the time required for repair services; * Establish and negotiate deadlines and warranty terms; * Test vehicles during service execution and upon completion; * Request spare parts when not available in stock; * Deliver vehicles to customers in perfect condition—internally and externally clean; * Guide subordinates on quality processes implemented in the workshop. **At Mecasul, we value:** * Adherence to the established working hours; * Execution of tasks with quality and within established deadlines; * Good interpersonal relationships and respect toward colleagues, suppliers, customers, and partners; * Compliance with the company’s information security policies; * Care and maintenance of tools, equipment, and company assets; * Understanding and commitment to the company’s vision, mission, and values in performing professional duties; We offer competitive remuneration commensurate with the role. **Benefits:** * Career Development Plan; * Technical Training at the Mercedes-Benz factory; * Unimed Health Plan \- 90% covered by the company for the employee; * Transportation Allowance; * Meal Benefit; * Dental Plan; * Life Insurance; * Daycare Assistance for employees with children up to 6 years old. **Requirements** -------------- **We seek professionals who have:** * Minimum 5 years’ experience in this role; * Knowledge of Star Diagnose; * Technical knowledge; * Knowledge of negotiation techniques; * Strong communication skills; * Computer literacy. **It is a plus if you have:** * Bachelor’s degree in Business Administration, Engineering, or related fields. **Register your interest below****We seek individuals aligned with our culture to go even further!**### **Job Details** CODE 123835 AREA Workshop LOCATION Nova Santa Rita \- RS WORK MODE Permanent \- On-site APPLICATION DEADLINE 03/15/2026 **Benefits** -------------- **Restaurant/Voucher Meal****Dental Plan****Health Plan****Transportation Allowance****Life Insurance****Daycare Assistance****Education Incentive****SESC Agreement