Job Summary: We are seeking professionals with agility and quick thinking to work in technical support and customer service, resolving hardware and software issues. Key Highlights: 1. Opportunity for professional growth and problem-solving. 2. Handling technical support tickets and equipment maintenance. 3. Assisting customers in using systems and applications. We are looking for individuals who genuinely want to work and grow professionally! Candidates must be agile and think quickly; a strong passion for problem-solving and embracing diverse challenges to deliver excellent customer service is essential. If you match this profile, join our team! Main Responsibilities: Handle technical support tickets Identify and resolve hardware and software issues Perform preventive and corrective maintenance on equipment Assist customers in using the system and apps Prior experience in technical support Knowledge of operating systems Communication skills Ability to solve problems quickly Customer service experience Employment Type: Full-time CLT Compensation: R$2.100,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Education: * Completed Bachelor's degree (Preferred) Experience: * Customer service experience (Preferred)