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Job Summary: Professional responsible for managing, implementing, and evolving corporate system platforms—such as CIGAM ERP—to ensure alignment with business processes. Key Highlights: 1. Experience with CIGAM ERP and management tools (ClickUp, Jira) 2. Focus on operational efficiency and information security 3. Collaborative environment focused on personal development **Job Description:** ---------------------- We are pioneers in implementing electronic perimeter security nationwide and today operate in over 200 cities across Brazil. Through an AI software development center, we apply innovative technologies to ensure excellence in the delivery of every project. We make places better so that we can become better! DGT Tecnologia’s innovations support the construction of safer and smarter cities via an ecosystem connecting communities with security forces, delivering technological solutions aimed at reducing crime and promoting well-being. We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development—ensuring every challenge receives the solution it deserves. At DGT Tecnologia, you can give your best. What activities will the professional perform? Manage, implement, maintain, and evolve the corporate system platforms used by the company, ensuring they are correctly configured, integrated, and aligned with business processes. Serve as the focal point between internal departments, IT, and software vendors, ensuring operational efficiency, governance, information security, and optimal utilization of tools—including CIGAM ERP and other corporate systems. **Mandatory Requirements:** ------------------------------ Technical and Systems Skills: Proven experience administering, configuring, and maintaining corporate software such as ERP (CIGAM) and management tools (ClickUp, Jira, ServiceNow or similar). Solid knowledge of access management, user roles, permissions, profiles, and system configuration. Ability to perform basic system integrations (APIs, webhooks, or native features). Database knowledge for executing queries (SQL), generating reports, and supporting operational data analysis. Understanding of business processes (sales, finance, projects, operations, and administration) to ensure proper system configuration and evolution. Analytical and Decision-Making Skills: Ability to diagnose systemic issues, identify root causes, and propose technical or process-based solutions. Skill in analyzing internal user demands and requirements, translating them into feasible and sustainable configurations. Critical thinking to prioritize support, maintenance, and improvement requests based on business impact, risks, and technical effort. Logical reasoning to map, review, and optimize workflow processes within corporate platforms. Communication and Relationship Skills: Clear and pedagogical communication for supporting, guiding, and training internal users with varying levels of technical knowledge. Ability to lead requirement-gathering meetings, functional alignment sessions, and presentations of new features. Skill in managing expectations of internal stakeholders by transparently communicating deadlines, impacts, and technical limitations. Consultative and proactive user support approach, seeking to understand the real need behind each request. Behavioral Skills: Proactivity and autonomy in managing platforms under responsibility. Organization and discipline to handle multiple demands, implementations, improvements, and maintenance routines. Continuous improvement mindset and focus on operational efficiency, leveraging technology to enhance productivity. Patience, empathy, and pedagogical ability to support system adoption and proper usage. Commitment to confidentiality, information security, and sound IT governance practices. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal/food allowance Mobility assistance Outpatient, hospital, and dental health insurance Gympass Day Off University discounts **Work Location:** ---------------------- DGT TECNOLOGIA LTDA **Working Hours:** ------------------------ 08:00 TO 12:00 \- 13:12 TO 18:00
