**RESPONSIBILITIES:** Provide user support for Windows and Linux / Linux and Networks; address questions and requests from internal and external users; perform corrective and preventive maintenance on software and hardware; implement new features to facilitate users’ daily tasks; monitor tickets from initiation to resolution, seeking the best possible solution; identify and suggest improvements to the system and support processes. **REQUIREMENTS:** • Experience in the role • Currently pursuing a bachelor’s degree in a related field • Advanced Linux skills • Knowledge of IP telephony – Asterisk • Linux certification is a plus **WORK SCHEDULE:** Monday to Friday, from 8:30 AM to 6:18 PM **BENEFITS:** To be determined Register your resume at buscarvagas.com.br and stay updated on the best opportunities.