Operational Supervisor

Description

Job Summary: Supervise teams, inspect service stations, manage work schedules and timelines, ensuring customer satisfaction and operational management. Key Highlights: 1. Team supervision and service station inspections 2. Management of work schedules, timelines, and administrative routines 3. Focus on customer satisfaction and operational optimization * Conduct operational visits * Attend operational meetings and contract management meetings * Inspect service stations * Supervise teams * Control work schedules * Ensure adherence to activity timelines * Perform relevant administrative routines * Provide and receive feedback on services delivered * Report any anomalies to management * Interact with personnel responsible for problem resolution * Support operational needs * Monitor use of PPE (Personal Protective Equipment) * Update spreadsheets weekly * Manage employee documents * Recommend equipment maintenance and replacement when necessary * Monitor employee work schedules and vacation plans * Request staff reassignments when necessary * Deliver high-quality customer service and ensure customer satisfaction * Conduct operational activity and process checklists * Identify potential issues and implement improvements * Supervise equipment and accessory storage and maintenance * Control costs and support financial balance of contracts Employment Type: Full-time, CLT Permanent Contract Compensation: R$3.000,00 - R$3.200,00 per month Benefits: * Meal allowance * Company vehicle Selection Question(s): * Have you worked for a third-party company? Experience: * Supervisory experience (Mandatory)