Internal Sales Representative - EXPRESSO GRAVATAÍ

Description

Job Summary: Responsible for converting contacts into sold freight services, negotiating freight rates, and serving customers to ensure successful deal closure. Key Highlights: 1. Convert contacts into sales of freight services. 2. Negotiate and serve customers through various communication channels. 3. Collaborate with a company strongly committed to social and environmental responsibility. Increase quotation conversion rates by turning contacts into sold services, serving and negotiating freight rates with customers via phone, e\-mail, or other contact methods, adhering to the company’s commercial policies, procedures, and manuals to ensure successful deal execution. **Responsibilities and Duties** * Perform quotations by converting contacts into sold services, serving and negotiating freight rates with customers via phone, e\-mail, or other contact methods, adhering to the company’s commercial policies, procedures, and manuals to ensure successful deal execution; * Review quotations from the previous day to verify whether shipments were carried out as negotiated, identifying unshipped orders to finalize negotiations; * Proactively contact prospective, existing, or even inactive customers—as well as those with a history of declining revenue with the company—to increase shipment volumes; * Address commercial requests related to your business unit originating from the company’s customer communication channels. **Requirements and Qualifications** * Completed High School education. * Experience in Customer Service or related fields. With **31 years** of operation in the transportation market, we recognize our commitment across multiple dimensions—social, environmental, and economic. We strive to instill this understanding within our team so they can develop optimally and each employee feels proud to carry Expresso São Miguel’s values beyond our gates—with respect and integrity. Expresso São Miguel operates over **190 branches, 3\.330 vehicles, and employs 11\.300 direct and indirect staff**. Expresso São Miguel’s entire infrastructure is dedicated to less-than-truckload (LTL) cargo transportation, granting us the strongest presence across Brazil’s South and Southeast regions. Yet we are not merely trucks, equipment, or awards—we are not just a transporter. **We are people making a difference, day after day, in the LTL freight services sector.** That is our “way”! From the outset, we have been guided by our DNA—and will always continue developing initiatives to preserve our essence: innovative management, operations, expansion, development, and growth processes. Since launching our activities, we have prioritized minimizing the environmental and societal impact of our services. This is what it means to be Expresso São Miguel! Are you entering the workforce and ready to launch your career? **Learn about our internship program: https://playnacarreiraesm.gupy.io/** Already experienced and prepared to accelerate your career? **Explore our Trainee Program:** **https://traineeesm.gupy.io/** **All our positions are open to Persons with Disabilities (PwD)**