E-commerce Specialist

Description

Job Summary: We are seeking a strategic and analytical E-commerce Specialist to drive category commercial performance by connecting strategy, content, pricing, and customer experience to expand revenue, margin, and digital channel share. Key Highlights: 1. Responsible for driving category commercial performance 2. Focused on expanding revenue, margin, and digital channel share 3. Strategic management of product mix, pricing, and commercial campaigns We are looking for an **E-commerce Specialist** with a strategic and analytical mindset, responsible for **driving category commercial performance**, integrating **strategy, content, pricing, and customer experience**. The primary objective of this role is to **expand revenue, margin, and share** within the digital channel, ensuring an efficient, attractive, and data-driven operation. ### **Key Responsibilities:** * Plan, execute, and monitor the category's **e-commerce commercial strategy**, aligned with business objectives; * Monitor **performance metrics (sales, margin, conversion rate, traffic, average order value, share, inventory, and stockouts)**, proposing continuous improvement actions; * Manage **product mix, pricing, promotions, and commercial campaigns**, in partnership with Marketing, Pricing, and Commercial teams; * Ensure **customer experience excellence**, optimizing navigation, content, filters, product images, and descriptions; * Track **market trends and online purchasing behavior**, identifying growth opportunities; * Collaborate with **Performance, CRM, Technology, and Logistics teams**, ensuring integration and performance across the digital journey; * Support the development of **seasonal initiatives and strategic campaigns** to boost results. ### **Requirements:** * Experience in **E-commerce, Digital Trade, Online Merchandising**, or **Digital Category Management**; * Knowledge of **Google Analytics, BI tools, e-commerce platforms (VTEX, Shopify, Linx, etc.)**; * Analytical skills and business acumen to interpret data and generate insights; * Ability to work **collaboratively and strategically**, connecting departments and opportunities. ### **Preferred Qualifications:** * Experience in **retail, omnichannel operations**, or **high-volume operations**; * Hands-on experience with **digital campaign management** and **e-commerce SEO/UX**. This position requires on-site work in Eldorado do Sul/RS. Minimum Education: Bachelor's Degree Desired Fields of Study: * Business Administration, Bachelor's Degree * Information Technology, Bachelor's Degree * Advertising and Public Relations, Bachelor's Degree * Employee product discounts * Health insurance * On-site cafeteria * Fuel allowance / Shuttled route / Public transportation assistance * Free parking at the company * On-site gym