Store Manager - Gravataí

Description

Job Summary: The Store Manager coordinates operations and administration, leads the team, manages sales and customer service, and ensures compliance with policies and targets. Key Highlights: 1. Lead and motivate the team to achieve goals 2. Strategic management of sales and customer service 3. Ensure store environment organization and cleanliness The Store Manager is responsible for coordinating the store's operational and administrative activities, ensuring smooth business operations. They lead the team, manage inventory, oversee sales and customer service, and ensure implementation of company policies and procedures. The Store Manager is primarily accountable for achieving established targets and ensuring customer satisfaction. * Lead the store's staff team, providing guidance, training, and motivation to achieve established objectives * Manage inventory, controlling merchandise inflow and outflow, ensuring product restocking and organization * Ensure implementation of company policies and procedures, guaranteeing compliance with internal standards and applicable legislation * Monitor and analyze sales metrics, developing strategies to increase store revenue and profitability * Address and resolve customer requests, ensuring high-quality service and target audience satisfaction * Manage the store's finances, controlling expenses, preparing reports, and proposing cost-optimization initiatives * Participate in meetings with senior management and other managers, reporting results, challenges, and proposing improvements * Maintain store organization and cleanliness, ensuring a pleasant and safe environment for staff and customers * Develop partnerships with suppliers and negotiate contracts to secure favorable commercial terms * Promote organizational culture, fostering team engagement and disseminating the company's values and mission