Commercial Assistant

Description

Job Summary: We are seeking a proactive and committed professional to provide virtual customer service for the Adriana Kavietz brand, assisting with customer relationship management and appointment scheduling. Key Highlights: 1. Virtual customer service via digital channels such as Instagram and WhatsApp 2. Post-sale support and feedback collection to foster close customer relationships 3. Appointment scheduling with organization and attention to detail We seek an organized, proactive, and committed individual to join our team in delivering virtual customer service for the Adriana Kavietz brand. The professional will assist in managing relationships with our customers, collaborating closely with stylist Adriana Kavietz and her team, contributing to organizing the appointment schedule and ensuring an excellent experience across all brand touchpoints. Responsibilities include serving customers through our digital channels — such as Instagram, WhatsApp, and other platforms — answering questions about the company, monitoring the service process, and supporting post-sale activities, with emphasis on feedback collection and maintaining close relationships with our customers. We seek someone who values organization, responsibility, attention to detail, and possesses strong teamwork skills. Responsibilities: Organizing and scheduling customer appointments Providing virtual assistance to address customer inquiries regarding the brand and products Recording and organizing customer information in the calendar for fittings and deliveries Supporting post-sale follow-up and collecting customer feedback Qualifications: Completed high school education Strong verbal and written communication skills Organization and attention to detail Ability to work effectively in a team Responsibility and proactivity Compensation: starting from R$2.400,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site