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TELECOMMUNICATIONS SOLUTIONS AGENT II

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Tabajara, 303 - Vila Cachoeirinha, Cachoeirinha - RS, 94910-200, Brazil
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Description

Job Summary: Responsible for technical support related to installation and repair of telephone lines, ADSL services, maintenance of TUPs, and TV (metallic network and fiber optic) for corporate and residential customers. Key Highlights: 1. Technical support for corporate and residential customers. 2. Installation and repair of telephone lines, ADSL, and TV services. 3. Maintenance of telecommunications infrastructure. We seek innovative individuals focused on results, committed to safety, and dedicated to people. We believe our strength lies in collaborative work. We continuously pursue innovation to deliver the best solutions to our internal and external customers. Therefore, we are committed to the ongoing pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. #VemSerTelemont. **Responsibilities and Duties** Responsible for executing service orders related to installation and repair of telephone lines, ADSL services, maintenance of TUPs, and TV (metallic network and fiber optic), applying technical procedures and operator-specific guidelines within the assigned operational region. Operate aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing cables; Respond to technical service requests from corporate and residential customers by installing and repairing ADSL internet access, repairing subscriber and trunk lines, configuring modems/routers, and restoring basic and advanced microcomputer configurations. Perform TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and necessary testing; Maintain cable TV services through antenna and cabling testing, replacement of parts and equipment, and execution of tests and configurations; Perform FTTH installations and repairs; Carry out Micro IT Repairs, aiming to diagnose, correct issues, or perform preventive maintenance; Provide user support when required; Carry out other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School Education Desirable: 6 months of experience in this role. Knowledge of installation and repair; valid Brazilian driver’s license category B. NR-6 – PERSONAL PROTECTIVE EQUIPMENT (PPE); NR-7 – OCCUPATIONAL HEALTH MEDICAL CONTROL PROGRAM; NR-18 – WORK CONDITIONS AND ENVIRONMENT IN THE CONSTRUCTION INDUSTRY; NR-10 – SAFETY IN ELECTRICAL INSTALLATIONS AND SERVICES; NR-35 – WORK AT HEIGHTS **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Business hours, Monday to Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We operate in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every customer interaction. We believe diversity strengthens our culture and broadens our capacity for innovation. Thus, we promote inclusion and value experiential plurality, respect for differences, and cross-functional and interpersonal integration. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each individual can develop and build a solid career. Together, employees and the organization chart a growth trajectory sustained by values guiding all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
João Silva
Indeed · HR

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