SUPPORT ANALYST (N1 OR N2) - OPEN POSITION

Description

**SUPPORT ANALYST (N1 OR N2\) \-** **Job Description:** Provide technical support to customers using the Omnichannel Software; Troubleshoot network infrastructure issues; Diagnose and resolve complex technical incidents; Perform on\-site client visits when necessary. **Requirements:** Experience in N1 or N2 support roles; Intermediate knowledge of IP Telephony, especially with Asterisk: Sip Trunk configuration, Vox, etc; Intermediate Linux or networking skills; Ongoing technology\-related coursework is desirable. **Minimum Education:** High School Diploma **Working Hours:** Monday to Friday from 08:30 to 18:18 **Benefits:** Meal Allowance / Food Voucher Health and dental plan Profit sharing Basic food basket Career development plan Life insurance Parking *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas\.oficial