We are looking for innovative people who are results-oriented, concerned about safety, and committed to people. We believe our strength lies in collaborative work. We constantly seek innovation to offer the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black people, people with disabilities, LGBTQIAPN+, and/or people from different generations. #ComeBeTelemont. **Responsibilities and duties** Manage team personnel by overseeing activities, aligning expectations, providing feedback, conducting training, approving and adjusting timekeeping records, evaluating performance, and performing other activities to ensure team development as well as achievement of organizational objectives; Supervise activities carried out by the team(s), monitoring regional performance indicators; Train and update supervisors and technicians in Telemont’s work procedures; Receive and monitor service and maintenance schedules, ensuring compliance with defined targets; Monitor and intervene in areas negatively affecting performance indicators, developing refresher training for the team(s); Conduct organized and objective internal meetings aimed at achieving results; Prepare hiring requests, as well as requests for equipment and materials, to meet team needs; Manage work schedules and ensure coverage of forecasted demand, making necessary adjustments; Report results to coordination and management; Comply with SSMA policies, procedures, standards, manuals, and regulations, promoting and supporting continuous improvement of the Management System; Restore basic and advanced configurations of personal computers; Configure routers and modems; Ensure organization, cleanliness, and safety in the work area; Perform other activities of similar nature, complexity level, and responsibility. **Requirements and qualifications** Completed undergraduate degree in Engineering, Administration, or related fields; NR-10 – ELECTRICAL SAFETY IN INSTALLATIONS AND SERVICES; DRIVER’S LICENSE CATEGORY B Desirable: 6 months’ experience in this role. Knowledge of ADSL, LA, DTH technologies and installation and maintenance processes; Technical course in Electrotechnology. Advanced Microsoft Office package; **Additional information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working hours: business hours, Monday through Friday. **Our journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, offering voice communication, broadband and data, multimedia transport, and energy system management services. **Our people** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and broadens our capacity for innovation. Therefore, we promote inclusion and value diverse life experiences, respect for differences, and integration across departments and individuals. **How we grow** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each person can develop and build a solid career. Together, employees and the organization write a growth trajectory sustained by values that guide all our actions. **Our values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration