HOSTESS - POA

Description

Job Summary: A passionate hostess dedicated to excellence in service and commitment, seeking to delight customers in an environment of high-end gastronomy and continuous learning. Key Highlights: 1. Unique experience in high-quality gastronomy and hospitality 2. Environment that values respect, continuous learning, and teamwork 3. Opportunity for development and training in a high-end gastronomy setting For over 20 years, Pobre Juan has been a benchmark in high-quality gastronomy and hospitality. Inspired by the tradition of authentic Argentine parrillas, we create unique experiences where every detail reflects our passion for delighting guests. More than just a restaurant, we are a home where flavor, dedication, and people come together. We value respect and continuous learning, believing each Juan brings a new flame to our fire. **WORK LOCATION:** BarraShoppingSul, Av. Diário de Notícias, 300 \- Cristal, Porto Alegre \- RS, 90810\-080 **YOUR MAIN RESPONSIBILITIES:** * Serve as the hostess of the house, welcoming and guiding guests while ensuring excellence in customer service. * Manage all reservation channels: in-person and telephone. * Forward event-related reservation contacts to the commercial team. * Manage the restaurant’s waiting list. * Remain consistently available to our guests. WHAT WE SEEK: * Must be at least 18 years old * Agility, organization, and attention to detail * Ability to work effectively in a team * Commitment to excellence in service delivery and execution * Prior experience in customer service * Strong communication skills * Flexible availability, including evenings and weekends ADDITIONAL ASSETS WE VALUE: * Experience working in high-end gastronomy restaurants * Passion for learning and growing within the parrilla universe * Familiarity with reservation systems and queue management tools BENEFITS AS A JUAN: * Transportation allowance (voucher or fuel) * On-site meals * Life insurance * UniPJ — our Corporate University * Development and training pathways * SESC membership * Gympass * Pharmacy discount program * Exclusive discount portal with selected brands and products SELECTION PROCESS STEPS: * Online job application * Manager interview (in-person) * HR interview * Hiring Here, we believe every journey is built with dedication, respect, and human warmth. If you seek an environment where teamwork and excellence go hand in hand, join us to master the fire! Minimum Education Level: High School (Secondary Education)